Please remind cabinet hardware is not art piece, we have tried our best to protect the product through the shipping, however, it may have some scratches, which should not be the reason for a refund.
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 60 days of receipt. Items cannot be returned or exchanged after 60 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
International shipping fee may accrue in your bill, for we are supplying the cabinet hardware with newest design all around the world.
Standard international shipping may need at least 14 days. So please arrange your home improvement schedule carefully. If you need them promptly, please contact us for a premium international shipping, which may cause higher shipping fee. Thanks for your understanding!