FAQ
1. How long do I have to return an item?
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 60 days of receipt. Items cannot be returned or exchanged after 60 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
2. Which items are eligible for return?
*Most items can be returned within the stated time frame for a refund:
To qualify for a general return, the item:
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Must be in resalable condition
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Must be free from scratches and/or defects
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Must not have been installed
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Must be in the original manufacturer’s box and packaging and be free of writing.
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Must not be missing pieces
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Must not be clearance/liquidations/closeout